Job description

Security Assessment, Planning and Staff Training in South Sudan, Kenya and Ethiopia

BACKGROUND INFORMATION

Across the CCM countries of intervention (South Sudan, Kenya and Ethiopia), the security situation remains problematic. Conflicts in the Horn of Africa are dynamic, destroy lives and livelihoods, and are a major driver of massive displacement. The region now hosts over 2.8 million refugees, mainly from Somalia and South Sudan, but also from the Democratic Republic of Congo (DRC), Eritrea, Sudan, Burundi, Ethiopia and Yemen. Uganda (1.4 million), Ethiopia (0.92 million), and Kenya (0.47 million) host the largest refugee caseloads in Africa. Nevertheless, the majority of displacement remains internal to the countries: over 6 million people are internally displaced in Somalia, Kenya and Ethiopia.

Since the outbreak of violence on 15 December 2013, the conflict in South Sudan has devastated the lives of millions of people. Obstructions to the movement and activities of humanitarian agencies and violence against humanitarian personnel and assets by the parties to the conflict have led to extreme difficulties in providing aid and assistance to displaced communities. CCM is operating in South Sudan since 1984 supporting the Health System Development and promoting health among local communities. CCM is currently working in 2 States, employing about 10-15 expatriates and 500 South Sudanese staff. The above-mentioned political, financial and economic crises have further contributed to the increasing of crime episodes (both in Juba and in the rural areas) and CCM has indeed been the target of several attacks, with serious consequences for assets and employees.

In Kenya, President Kenyatta was inaugurated for a second five-year term on 28 November 2017 following a tense election period, which saw an increase in protests across the country, some of which turned violent. The 20th of November 2018 an Italian volunteer was kidnapped in Kilifi County. At the time of this report, still there are no information about her. On 15-16 January 2019, there was a terrorist attack at the 14 Riverside complex in Nairobi, resulting in injuries and loss of life. One British national was killed. There’s a heightened threat of terrorism, including terrorist kidnappings, across Kenya, including to people travelling in or through Nairobi, the coast and resort areas around Mombasa and Malindi, the towns of Narok, Naivasha, Nanyuki and Meru and their surrounding areas, and the northern border counties. Attacks, including terrorist kidnappings, could target Westerners. Attacks could be indiscriminate in places frequented by foreigners including hotels, bars, restaurants, sports bars and nightclubs, sporting events, supermarkets, shopping centres, coastal areas including beaches, airports, buses, trains and other transport hubs. Places of worship including churches and mosques have also been targeted.

Finally, there are frequent incidences of civil unrest in Ethiopia, including protests and strikes. Some of these can cause temporary closure of roads or disruption to local business and transport, and in the past, some have escalated into serious violence. These incidents are often limited in duration and localised. In the past months, tensions are raised particularly in the Somali Regional State and on the border between the Somali and Oromia Regions following clashes in a number of locations, including in the East and West Harerge zones and in the areas surrounding the town of Moyale on the border with Kenya. These clashes have led to a number of deaths. It is also feared that terrorists are likely to try to carry out attacks in Ethiopia. Attacks could be indiscriminate, including in places visited by foreigners. There is a threat of kidnapping in Ethiopia’s Somali region, particularly in the eastern areas

Security threats can be a major obstacle to CCM achieving its goals and, if not dealt with properly, can result in major losses for the organization, including the death of staff. In many areas where CCM works, if security risks are not managed, CCM would not be able to implement programmes. Effective management of safety and security is crucial to CCMs objective of ensuring consistent support to our counterparts in achieving planned country programme results for the population in our countries of intervention

In November 2015 CCM Board approved the Security Policy of the organization to provide everybody with the guidelines and the tools to improve the management of this issue so crucial for a proper protection of staff and goods in the implementation of the projects. Unfortunately, the implementation of the policy was limited.

In January 2019, CCM Board of Directors have approved the writing of a Security Policy, which indicates the need of the elaboration of Country Security Plans, prioritizing countries that are considered at higher level of insecurity and the training of staff on security behaviours and Standard Operation Procedures.

SCOPE OF THE SERVICE

General

Description of the assignment

The objective of the service is to assess current practices implemented by CCM regarding safety and security to support CCM in adopting effective security measures to reduce its vulnerability and to prevent and better manage insecurity events.

The assignment includes the following areas of work:

  • Revision and update of security policy of CCM
  • Risk assessment on the general situation of the countries (South Sudan, Kenya and Ethiopia) and of the assets of CCM bases and country offices in all the above mentioned countries;
  • Development of a Security Plan and definition of SOPs;
  • Training of key staff.

Geographical area to be covered

All CCM locations/bases/areas in:

  • South Sudan:
    • 1 main country office in Hai Cinema area, Juba;
    • 4 bases in: Turalei in Twic State (1), Tonj South County (1), Tonj East County (1), Marial Lou in Tonj North County (1);
  • Kenya:
    • 1 main country office in Nairobi (with field activities in Nairobi areas, slum and refugee settlements);
    • 1 field office in North Horr (with also frequent staying in Marsabit city);
  • Ethiopia:
    • 1 main country office in Addis Abeba;
    • 9 bases in: Adigrat and Mekelle in Tigray Region (Misraqawi Zone); Filtu (Liben Zone) and Kersa Dula (Afder Zone) in Somali Region; Dessie and Hayk in Amhara Region (South; Wollo Zone); Goba, Arsi (Bale and Arsi Zone) and Chiro (West Hararghe Zone) in Oromia Region.

Target groups

All CCM staff, excluding health care workers under the supervision of CHDs. A main attention should be given to:

  • CCM staff in management positions at country and field offices
  • CCM staff dedicated to logistics
  • CCM drivers and guards

Reporting Line

The consultant will report to the CCM Country Representatives for strategic coordination.  He/she will also work in close collaboration with:

  • the CCM Procurement and Logistic Coordinator in Juba, as well as the CCM staff members of all county bases for inputs into the development of the Security Plan and SOP;
  • the CCM Logistic Coordinator in Addis Abeba, as well as the CCM staff members of all county bases for inputs into the development of the Security Plan and SOP.
  • the CCM staff members of all county bases in Kenya for inputs into the development of the Security Plan and SOP.
  • At HQ level, the consultant will report to the Executive Director, and collaborate with the Head of International Project Department and the HR Manager.

Expected Results and Specific activities

The main expected results are:

  • Update of current CCM security policie and related documents at both CCM HQ and country level.
  • Development of the CCM Security Plan and SOPs to include documentation and sharing of information with staff members.
  • Ensure full understanding for all CCM Staff Member (at all levels in country offices and bases) of CCM policies and procedures with respect to Security Risk Management.
  • CCM is requiring the consultant to conduct the following activities:

Risk Assessment

  • Analysis of relevant documents on South Sudan, Kenya and Ethiopia situation
  • Revision of CCM relevant documents (CCM Security Policy; Vision and Mission; Strategic Plan; Organigram and HR Policy)
  • Interview of CCM key staff from distance or in person (CCM International Programs Coordinator; Desk Officer; Administrative Desk Officer; Country Representative; CCM Country logistician)
  • Visit to all field bases and interviews with relevant staff
  • Elaboration of a Risk Assessment document and suggested plan of action

Development of Country Security Plan and SOPs:

  • Preparation of draft documents
  • Integration of comments and revision
  • Presentation and validation with the country management team

Training of staff:

  • Preparation of training material
  • Coordination with Country Management team for the organisation of training session with different staff
  • Facilitation and conduction of  training

Updates of security policy

Report of the activities and recommendations for further steps.

Project management

Responsible body

The person responsible for managing the contract will be CCM HQ.

Facilities to be provided by the Contracting Authority and/or other parties

The Contracting authority will be responsible for the organisation of the consultant mission and will facilitate his/her entry in the countries. CCM will organise internal flights and road transport, will take care of consultant accommodation and food for the days of field visit. CCM will also be in charge of the organisation of training session (caring for the venues and movement of staff), unless offered differently by the consultant. International flights and any another expense not mentioned in this article will not be at Contracting Authority’s charge or responsibility.

LOGISTICS AND TIMING

Location

The service would be on a consultancy basis and may require some activities to be conducted from distance. Visit to all field bases for risk assessment and training should be conducted in each country.

Commencement date & Period of implementation of tasks

The intended commencement should be planned shortly and the period of implementation of the contract will be 3 months from this date.

REQUIREMENTS

Personnel

Key Expert

The required profile to participate to the tender include the following:

  • Proved relevant and extensive experience with a focus on security risk management (risk assessment, development of security plan and measures, training of staff).
  • Relevant qualifications and training attendance on security risk management.
  • The consultant must have a clear understanding of NGOs security policies and procedures with at least 5 years of relevant and progressive security, risk, and crisis management experience, both national and international providing security-related services.
  • Minimum 10 years field experience in emergency countries is a requirement. Proven supervisory and leadership capabilities required.
  • Demonstrated ability to produce clear, succinct policy and communication material
  • Excellent written and oral communication skills in English required.
  • Very good communication and training skills.
  • Ability to work independently and respond to feedback in a timely and professional manner.
  • Excellent organizational skills, attention to detail, and ability to contribute to a team.
  • Previous knowledge of the South Sudanese context will be an asset.

Consultants can work individually or in a team.

Office accommodation

CCM will provided the office accommodation for each expert working on the contract

Facilities to be provided by the Consultant

The Consultant shall ensure that experts are adequately supported and equipped. In particular, it shall ensure that there is sufficient administrative, secretarial and interpreting provision to enable experts to concentrate on their primary responsibilities. It must also transfer funds as necessary to support its activities under the contract and to ensure that its employees are paid regularly and in a timely fashion. The consultant is required to have his/her laptop, internet connection, training equipment and provide for his international travel to each country.

REPORTS

Reporting requirements

The consultant will submit the following reports in English in one signed copy:

  • Draft final report of maximum 25 pages (main text, excluding annexes). This report shall be submitted no later than 2 weeks after the end of the period of implementation of tasks.
  • Final report with the same specifications as the draft final report, incorporating any comments received from the concerned parties on the draft report. The final report shall be provided by the latest 7 days after the reception of the comments on the draft final report. The report shall contain a sufficiently detailed description of the different options to permit an informed decision on further measures to improve CCM security in each country. The detailed analyses, which underlie the mission’s recommendations, the Security Plan, SOPs and training material will be presented in annexes to the main report. The final report must be provided along with the corresponding invoice.

Submission & approval of reports

The report mentioned above must be submitted to the Executive Director for its final approval.

PROPOSAL SUBMISSION AND EVALUATION

In response to these terms of reference, potential consultants are requested to submit a detailed technical and financial proposal outlining how they propose to address the assessment at [email protected] not later than 30th April 2019

The proposal should outline the following:

  • Detailed evaluation methodology and approach
  • Detailed Work Plan
  • CV detailing qualifications and experience appropriate to the consultancy. For European applicants is compulsory to complete the CV with the Privacy European Authorization 679/2016

The total budget for undertaking the work is maximum 18.000€ (euros) gross, Please, note that CCM will also provide:

  • Intercontinental, regional and domestic flights
  • Accommodation in CCM bases (Ethiopia and South Sudan)
  • Accommodation in different structure in Kenya
  • Medical insurance
  • Visa

These costs do not have to be included in the total budget of the consultancy.

Food expenses are not covered by CCM

References ‘details contacts

Evaluation criteria

The consultant proposal shall be evaluated against the following criteria

  • Technical proposal (methodology and approach and work plan) 40 points
  • Adequacy and technical quality of the proposal for meeting TOR proposed scope and focus
    CV detailing qualifications and experience appropriate to the consultancy 40 points
  • Background and experience of the consultant firm and/or individuals
    Final proposal 20 points

The total financial requirement of the consultant to carry out the task is in accordance with the available budget

TERMS OF PAYMENT/CONTRACT
The type of contract and the terms of payment will be agreed between CCM and the consultant selected